• Unlimited users, datasets and workspaces

• Role-based access control (owner, admin, annotator)

• Automatic platform patches and upgrades

• Data backup and recovery plan

  6 daily backups

• Custom argilla.io subdomain

• SLAs and uptime guarantees

• Data encryption at rest

• Support Channels

  Ticketing System
  Dedicated Slack channel

• Response times

  • Severity 1

    Issues causing complete disruption to the system

    < 4 hours

  • Severity 2

    Issues causing significant impact on operations

    < 8 hours

  • Severity 3

    Issues with moderate impact on functionality

    < 24 hours

  • Severity 4

    Minor issues or general inquiries

    One week

Pricing upon request*